Our Nurses after hours home health hospice

Our Nurses

Highly experienced hospice RNs, selected according to the highest professional and personal standards.
Our Technology after hours telephone triage

Our Technology

Your mission-critical night, weekend and holiday communication with patients and their families are highly reliable.
Affordable after hours telephone triage hospice home health


Extraordinary value in the form of high quality service for an affordable, predictable monthly fee.

Call 469-317-3448 today to learn more!

How does night, weekend and holiday telephone triage help your hospice and home health agency?

Simplify scheduling on call

Avoid expenses and increase profits

Improve efficiency, flexibility and scalability

Accelerate start of care date and increase the length of stay of night, weekend and holiday referrals

Reduce staff burnout and turnover

Provide extraordinary care to patients and family caregivers

What is after-hours triage?

NurseLine triages night, weekend and holiday patient and family caregiver calls over the phone, gathering necessary information, setting realistic patient expectations, and contacting the appropriate on call member of your center’s interdisciplinary team when necessary. We work with you in a way that is transparent to patients using your protocols to provide telephone triage as a trusted extension of your center’s staff.

Who uses after-hours triage services?

If a hospice or home health agency uses case managers to do on call, the center risks nurse burnout and turnover as the agency’s census grows. Often a growing agency faces the expensive prospect of hiring a team of dedicated on call nurses who work only weeknight and weekend on-call shifts. The dedicated-night-and-weekend-only staffing model does not scale cost effectively because a center has to hire two additional nurses to care for a small increase in its patient population.

When a nurse is out on a visit, triage response to family calls can sometimes slow or calls must be routed to a backup resource. Unless an agency has a very large census, a team of dedicated telephone triage nurses will likely be underutilized and cannot be cost justified. To scale on-call staff cost effectively, hospices and home health agencies can separate visits from triage, keeping the visit function and giving the triage function to NurseLine.

Hospice and home health agencies can partner with NurseLine to get a fractional triage nurse team to deliver extraordinary care to more families with a higher degree of cost efficiency.


We work with you as a trusted extension of your center's staff

Discover More About NurseLine Today